It's rewarding for everyone to receive kudos for the job they do. I wanted to share a quick note I received that illustrates a Realtor's importance...our knowledge extends past getting a property from contract to closing.
Rich,
Dick and I, want to thank you for recommending Dan Butts, Insurance Co.
Citizens Ins. sold (or transferred) our policy to Homeowners Choice Prop. and
Causality and we received our copy of the policy on Friday. I took the time to
read it and told Dick that I thought we had a real problem, so I phoned them
yesterday to ask questions about our coverage and the woman was rude and could
not quote a price on changes we wanted to make. She said it could be $300, $500
or even $1000.00 difference in price and we could not make changes until the
policy was renewed next year. What a nightmare that was, knowing that we could
possibly not have adequate coverage with our hurricane deductible at 5%.
So, I called today and Sandy was so nice and after faxing copies of our declarations
to her on the homeowners and flood insurance she called back with all the answers.
Basically, if I had not read the policy and taken the time to check into it, she said that if we had any damage from that storm Sunday, that we would not be covered. She went over everything with us and is taking care of all of it for us to see that we have the coverage we need with very minimal increase in our premiums. She told us to contact JNR Inspections to come out and inspect our home which they are doing this Thursday.
Sandy is going to cancel our policy with Homeowners Choice and take one out with Citizens and we do not have to wait until renewal. I believe she was surprised at what coverage we actually had which was not much and recommended what we should have.
The whole scenario is that it could have been disastrous to us had you not referred us to them. I feel comfortable knowing that we will have the coverage we need to protect us given just about any situation. Sandy was very polite and courteous and is going to take care of it and set it all up for us.
We cannot thank you enough Rich, for you help in this matter. Makes me wonder just how many people out there have that coverage and is not aware.
Again, Thank You,
Dick & Carrol
About Me
- Rich Cornelius
- Born in New York, I retired to the Tampa Bay area at the ripe old age of 18 months, and have been a resident ever since. I attended Embry-Riddle Aeronautical University, received my Bachelors Degree in Aeronautical Science and became an airline pilot with a major carrier. After 5 years in professional aviation, I joined Sand Key Realty, Sales & Rentals. While at Sand Key Realty, I successfully sold more than $10M in residential real estate, including one of the highest sales on record on Clearwater Beach. In June of '07, I joined Coldwell Banker Residential Real Estate in Clearwater so I could better serve family, friends and clients alike and meet all of their real estate needs. In real estate, as in aviation, I do it right the first time because of the trust and responsibility placed in me by my clients. Simply put, it’s all about the details.
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